Impactful Solutions. New Beginnings.
Ashesi Global Services, Inc. (AGS) is the world’s first BPO solely focused on people and highly skilled labor in new and emerging markets. Our focus is finding great people in new locations like Hermosillo, (Sonora) Mexico, Ghana and Botswana, Africa, Okinawa, Japan and other niche locations in the U.S.A. We are tapping into new sources of educated labor, launching new careers, and enabling you to deliver a world-class, people-centric customer experience leveraging highly motivated and educated agents who speak excellent English as well as a host of other languages (English, Spanish, French, Portuguese, German, Dutch, Japanese, Korean and Chinese).
In today’s economy, companies are implementing mindful business strategies to enhance their brand and grow their business. They need quality labor at a reasonable cost, the same need companies had in the 1990's when shifting work to emerging labor markets like India and the Philippines. While this strategy was affective at that time, it has proven challenging to sustain in 2015 and beyond. Rising costs, poor spoken English, competition for labor, the environment, and cultural and religious misunderstandings have caused organizations to re-think this strategy. Do we bring business back? Are there options to why we went offshore to begin with?
For organizations like this, AGS is the solution. We not only solve the problems of quality and cost, but we are reimagining what BPO should be. We have tremendous experience managing global brands across multiple channels, languages and locations. Our team is 100% U.S. based, minimizing your risk by allowing our experts to help you leverage the benefits of new markets like Africa and Mexico.